Title: Housing Specialist – Shelter
Location: TBD
FLSA Classification: Full-time, Non-exempt
Role Summary: The successful candidate will be responsible to provide housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross trained and have an understanding of the job functions within the Social Services Department.
Primary Job Responsibilities/Duties:
The Housing Specialist is responsible for, but not limited to:
- Serve as a case manager for clients with a goal of placing them in transitional and permanent housing
- Assist in client intake, service planning, advocacy and referral services in the absence of a case manager. Meet weekly or bi-weekly to follow-up on ILP
- Maintain records and counsel session logs in DHS CARES system
- Conduct housing related activities and workshops
- Provide follow-up case management for clients placed in housing, to promote retention and document outcomes (aftercare mediation)
- Communicate with evening/weekend staff and with staff of other agencies to coordinate client services such as room and apartment viewings
- Develop a list of real estate agents and brokers; established relationships, and make daily contact with providers with real estate agents and brokers
- Submit applications for General Population, Housing Preservation Development, and Supportive Housing via the PACT System.
- Compile and submit packages to DHS for Special One Time Assistance (SOTA), Enhanced One Shot Deal (EOSD), CityFHEPS and Pathway Home
- Inspect client living quarters regularly
- Escort clients to permanent housing or provide transportation Ensure rental agreements are finalized
- Make appointments with landlords and other housing agents to ensure individuals have housing leads
- Work collaboratively with social services staff to identify client readiness on housing
- Treat all clients, visitors and employees with kindness, respect and dignity
- Enforce facility rules and regulations to maintain compliance
- Attend staff meetings and serve on committees as required
- Maintain confidentiality and professionalism
- Time management and prioritization
- Maintain awareness of new trends and development in social services and related fields
- Perform general clerical duties
Physical Requirements:
- Ability to sit for extended periods and perform repetitive tasks.
- Must be able to lift and carry up to 20 pounds.
- Must be able to travel to multiple NYC sites as needed.
Work Environment / Schedule Requirements:
- Office setting with regular exposure to computer screens and moderate noise levels.
- May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential.
Qualifications:
- Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience
- Associate degree in Human Service, or related field with 4+ years of direct social service experience
- High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience
- Knowledgeable of the plight of the homeless and special needs populations
- Knowledgeable of case work/case management methodologies
- Commitment to the mission of the NAICA, Inc.
- Proven ability to work collaboratively well with diverse groups
- Proven ability to handle multiple tasks effectively under pressure
- Strong organizational skills, detail-oriented, and efficient
- Maturity, integrity, and sound judgment
- Must be able to read, speak, write, and understand English for administrative purposes.
- Must pass drug screening to be appointed.
- This position may be subject to a series of investigations before and after appointment.
Equal Employment Opportunity:
NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited.
Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to HumanResources@naicany.org with the Subject “Reasonable Accommodation Request.”
NAICA Offers a competitive benefits package that includes:
- Comprehensive Health, Dental and Vision Benefits for full-time employees
- 403(b) Retirement Savings Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation
- Paid Time-off
- Vol Life Insurance and AD&D
- Term Life and AD&D insurance
- Long Term Disability
- Employee Assistance Program support (EAP)
- Commuter Benefits Program
- Aflac: Short-Term Disability, CA, Accident and Hospital
- Employee Discount Program
False Statements
Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment.
At-Will Employment Disclaimer:
While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.