Community Healthcare Network is seeking for a Full-Time Medical Office Specialist who will be a multi-functional position and is a key member of the health team.
JOB FUNCTION:
Responsibilities include, but are not limited to:
Greet patients and provide basic orientation to the center and all available services.
Check-in and screen all patients to determine their insurance.
Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
Monitors the ECW office visits screen to assure patients are processed and checked out timely.
Verify patients’ insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed.
Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
Collects co-payment fees, tracks payments and open balances.
Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
Answer multiple telephone calls appropriately and follows up on return calls.
Assists with data collection and report preparation.
Maintains inventory of the equipment stock and supplies.
Scanning of medical records documentation/reports.